SHIPMENT INFORMATION

Which shipment methods are available?

Sportcube gives the Products to a trusted courier or shipper for the delivery at the address specified by the Client, summarised in the order confirmation. The delivery is made through land transport approximately within the successive 24/48 hours (excluding weekend and public holidays).

How much time will it take for obtaining my product?

Approximately the delivery occurs within the 24/48 successive hours (excluding weekend and public holidays). In case of problems related to the courier and the package does not arrive to destination within the indicated time, the Client can immediately report to SportCube, which will try to solve the issue within a reasonable amount of time. SportCube suggest sthe Client not to report before the above-mentioned time has passed, given that it would not have the necessary data for successfully intervening with the responsible courier.

PAYMENT INFORMATION

Which methods of payment are accepted?

Payments can be made through cash on delivery or credit card specified on the website and/or Facebook window or prepaid card or PayPal® system or anticipated bank transfer.

Is the online purchase safe?

The safeness of the payment through credit card is guaranteed by the connection HTTPS with TLS encryption.

ORDERS AND RETURNS

How can I place an order?

Prior to registration on the website the Client can buy one or more products in the online catalogue of the Website (described in the related informative sheets) inserting them in the “cart” and respecting the technical access procedures of the Website.

How can I delete or modify my order?

In case of order elimination; SportCube will reimburse the paid amount within 10 working days from the day in which SportCube has become aware of the decision.

Do I need an account for placing an order?

Yes, before proceeding with a purchase the registration in the website in necessary.

How can I return a product?

It is possible to return a product within 30 days from order confirmation by SportCube, notifying the decision through registered letter or through sending a communication by postal service, fax or email to the address info@sportcube.net.

We are here to help you!Contacts

SportCube - C.F. e P.IVA 02895910301

In accordance with Article 13 of the EU Regulation 2016/679, your inserted personal data will be treated by Biofarma S.p.A., owner of the treatment, to give a feedback to the requests forwarded through the “Contact” form. The personal data will be treated by authorized persons and could be communicated to identified consultants and supplier. Personal data will be held for a period of time for the accomplishment of declared purposes and in compliance with private law. In any case your data will be disclosed, but might be disclosed to third parties on which Biofarma S.p.A. relies, exclusively in order to guarantee the successful accomplishment of the above-mentioned objectives. We remind that the interested person has the right to request to the owner of the treatment the access to personal data and the adjustment or the deletion of said data or the limitation of the treatment or to oppose to data treatment. Moreover, the interested person has the right to withdraw the consent in every moment without prejudicing the lawfulness of the treatment based on the consensus granted before withdrawal and has the right to lodge a complaint to a control authority. For the exercise of the rights the owner is reachable by writing to Biofarma S.p.A., with legal address in Via Castelliere n. 2 Mereto di Tomba (UD).

Pursuant to Article 13 of Legislative Decree No. 196/2003 (Italian Privacy code) and article 13 of Regulation (EU) 2016/679, we inform you that your personal data, freely conferred by you, will be processed by Biofarma S.P.A. mainly by computerized means just to follow up on your application to subscribe to our automated newsletter that contains also advertising material. The conferral of your personal data is free, however, the non-conferring of the same will not allow us to fulfil what you requested and, consequently, to subscribe to our newsletter. If you decide to provide us with your data, we inform you that these will be processed exclusively by personnel authorized by Biofarma S.P.A. – the holder of the treatment – and will be kept only the time necessary to pursue the above-mentioned purpose. In no event will your data be disseminated but may be communicated to third parties to whom Biofarma S.P.A. relies solely and exclusively to guarantee the correct pursuit of the above-mentioned purpose. Finally, we remind you that, pursuant to article 7 of Legislative Decree 196/2003 and Articles 15 to 21 of regulation (EU) 679/2016, you have the right to obtain confirmation of the existence or not of data concerning you, to obtain an indication of the origin and purpose, modalities of processing, updating, rectification, integration of data and deletion of data processed in violation of the law or for one of the reasons specified in article 17 of Regulation (EU) 2016/679. For the exercise of the rights the owner is contactable by writing to Biofarma S.p.A., with registered office in Via Castelliere n. 2 Mereto di Tomba (Ud).

Pursuant to article 13 of the D. Lgs. 196/2003 (Italian Privacy code) and article 13 of Regulation (EU) 2016/679, Biofarma S.p.A., with registered office in Via Castelliere n. 2 Mereto di Tomba (Ud), will treat, being the holder of the treatment, the personal data given by you in the registration form of the site Sportcube and in the purchase section, for the management of your account as well as for the correct management of your order for the purchase of our products on the site. Failure to provide the personal data requested in the form relating to the purchase of the product will not allow the owner of the treatment to provide the correct functioning of the e-commerce service made available to the user, determining the impossibility to make purchases. Personal data will be processed by authorized persons and could be communicated to consultants and suppliers expressly identified. Your personal data will be stored in our servers for the entire time you will be registered in our portal, or for the time strictly necessary for the above-mentioned purpose.

The current legislation recognizes many rights that we invite you to consider carefully. Among these, we remind you of the rights of:

  1. Access to the following information:
  2. Purpose of the treatment,
  3. Categories of personal data in question,
  4. Recipients or categories of recipients to whom such personal data have been or will be communicated, in particular if recipients of third countries or international organisations;
  5. Rectification, with the following meaning:
  6. Correction of inaccurate personal data concerning you without justified delay,
  7. Integration of incomplete personal data, also by providing an integrative statement;
  8. Deletion of data concerning you without undue delay, if:
  9. Data are no longer needed in respect of the purposes for which they were collected or otherwise processed,
  10. There is no legal basis for treatment,
  11. Personal data are treated illicitly,
  12. Personal data must be deleted in order to fulfil a legal obligation;
  13. Limitation of Treatment:
  14. If you are contesting the accuracy of your personal data,
  15. When the treatment is unlawful and you oppose the deletion of personal data,
  16. Where personal data are necessary for the person concerned to ascertain, exercise or defend a right in court,
  17. If you oppose treatment under the right of opposition;
  18. Receive notification in case of rectification or deletion of personal data or limitation of treatment;
  19. Portability of data, i.e. the right to receive personal data in a structured format, of common use and readable by automatic device and to transmit it to another holder of the treatment, if:
  20. The treatment is based on the express consent of the person concerned for one or more specific purposes or is due to a contract signed with the person concerned and
  21. The treatment is carried out by automated means;
  22. Opposition at any time, for reasons related to your particular situation, to the processing of personal data concerning you.

To exercise your rights you can contact the owner at the address given in this document.

You also have the right to propose a complaint to a supervisory authority if you consider that the rights indicated herein have not been recognized.

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